Ship with confidence when you increase the limit of liability for your package, with or without purchasing third-party insurance. The table below features FedEx weight limits and size restrictions for a variety of FedEx services available through EasyPost. You must have a FedEx account to participate in this program, and each Declared Value Advantage agreement will have specific terms for each customer. It wouldn't be the first time the weight is just wrong. But, you may also want to speak to them to apologize and soothe any ruffled feathers. Otherwise it should go out today. I realized the discrepancy when my customer called me to complain about the wrong item sent. And if that's the case, wouldn't the weight change on the Shipment Facts page, or does it just stay the original weight the whole time, even after FedEx weighs the item? Now he keeps telling me he **** This is a post-only message. Door-to-door delivery in 15 business days, depending on distance to the destination. Move multiple-package shipments as one unit to the same destination. But anyway that's not the problem, that's great. I had followed the shipment all day. FedEx Phone number. Read more about the benefits we can offer for your online marketplace. I've always thought having the bulk rate weight on the package to be really odd, but I think the Worldship program needs an update to handle this because I hate picking up a package that looks like a shoe box says it weighs 7 pounds only to lift a box of lead that's more like 45 pounds. She even emailed me a photo of the package. I am for some reason struggling with the international sales and the Use an anti-skid surface for tall stacks to reduce product movement. Shipped Weight: 22.2 pounds for my monitor Dell 27 Gaming Monitor - S2716DG it's weird. Any effort to declare a value more than the maximums allowed in the. If an exception led to the package not being delivered, negotiate with the customer to resend the package, or issue a full . The seller shipped and certain country, they can not contact me or make offers. I've been back & forth with EIS, and the country's I want to exclude and For more information, visit Data Security Page, The amount you declare should reflect the total amount it would cost to replace or repair the items in your shipment. Payment for declared value is due at the same time you create your shipment and pay your shipping costs. Swing Sets. ect ect) are all the same weight! Michaelgreen823 5 yr. ago. This option usually works out cheaper for you than adding a second package to your existing order. FedEx Declared Value Advantage is a contract-only service for select customers who regularly ship high-value specialty itemsjewelry, gemstones, pearls, and precious metals. Priority Mail Express Confirmation Number 420071119470101699320023896177 Your package is scheduled for shipment on 06/07/16. The box was appropriately sized (the dim weight for the 5# package was closer to 3#). I sent this item February 5, 2023. Too bad, FedEx came and crushed my happiness. Having a similar issue. Later on, weight changed dramatically (to 48 lbs) and price changed to 48.98$. Its also possible that the package gets delivered to the wrong address. We recommend using one of the following browsers to access this site. On FedEx Express aircraft, temperatures vary depending on the type of plane, the location of the cargo compartment, and where your shipment is stowed. TalkRadioNews is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Can You Reroute A Fedex Package? Here are some tips on different types of packaging materials you can use to pack and ship your freight. Folks / businesses who ship parcels put the wrong weight on packages all the tine. Packages that exceed 96 inches in length or 130 inches in length and girth are subject to an Oversize Charge of $80 per package. My packing crew made a mistake and shipped a 5# package instead. For more information, please see our Remove the wheels or use blocks to suspend the cases above the deck boards. Below we talk more in detail about what happens if you put the wrong weight on your shipping label. And it could be stacked on top ofor underother shipments. The rating will be based on the greater of the package's actual rounded or dimensional weight, subject to a 90-lb. USPS, on the other hand, only uses dimensional weight for packages that fit all of the following criteria: Shipping via Priority Mail or Priority Mail Express. FedEx weighs every package as it runs through the sorting systems. Or could it just be sitting in a truck somewhere not being delivered until Wednesday, like the tracking date suggests?). If I get an empty box someone's heads rolling. xdegen 4 yr. ago. The size and weight of the shipment can help you decide on the crate conguration and style, including what packaging materials and fastener types to use. That just seemed suspicious to me. Delivery time: a. EMS, DHL and Fedex IE Their packages would be audited from time to time and a new bulk rate will be negotiated. Especially when there is no actual proof they work for FedEx. - Caitlyn Johnson. Most courier drivers do not bring scales to weigh parcels upon collection. Add any supporting documentation at the applicable step or after you've finished filing. It reflects a package's density, which is the amount of space a package occupies in relation to its actual weight. It is possible that FedEx misweighed 4 packages but unlikely. /s. The higher the shipping weight, the higher the grade and thickness of the bracing lumber should be. Long before COVID19 was even heard of. The parcel dimensions and weight you insert when placing your order on the Eurosender platform are forwarded to the courier company assigned to transport your shipment. Packages are weighed, and measured in transit, and if what they come up with differs from what I came up with, they will either bill me more, or refund me. I have wrong weight on the shipping label of the parcel. As shipping pros, FedEx suggests doing the following:. Packing large, flat items Shipping large, flat items like mirrors, artwork, doors, windows, and countertops requires appropriately sturdy shipping containers. Filing a claim with FedEx is an easy five-step process: To start your claim, fill out and complete the online claim form. A strong shipping strategy is key for a successful holiday. When constructed properly, wooden crates are a good option for shipping large items. To enter a declared value on your shipment: Step 4 Review the declared value cost after you calculate the total shipping costs for your selections. On . Save my name, email, and website in this browser for the next time I comment. It got delivered and all was well until I got a Fedex payout for $290!! FedEx will deliver your package as soon as we have the information needed to identify and track your package. Careful packing and shipping are crucial to help ensure your shipment can withstand all these factors and arrive undamaged., FedEx offers two freight transportation services.. New comments cannot be posted and votes cannot be cast. Get general guidelines for shipping with FedEx Express Freight. Please read the rules and FAQ before posting. Okay so then the label will stay 4 lbs no matter what. I have an auction that I opened up to be able to see in Australia Or worst case scenario: The package is actually 4 pounds, and the seller on Amazon scammed me. Note that the person who signs for the package does not have to be the same person to whom the package is addressed. Fedex: 6.x-2.0 Product weight: 3 pounds Dimensions; 1x1x1 Additional mark-up: 6 Product weight mark-up: 10lb. Bagged products like gardening materials, baking ingredients, and chemicals can shift and change shape based on how theyre packed and stacked. They are usually sent to a hub for two reasons: to speed up the shipping and to reduce the cost for shipping. Does "out for delivery" truly mean out for delivery? Ground drivers handle up to 150lb and it usually is a senior driver with lots of experience on handling heavy things. Take that, the Man! Here are some general guidelines for shipping with this service. voided due to item weighing more. Edge boardsAlso called angle boards, edge boards should run the full length or depth of the stack to help unitize the load, increase vertical stacking strength, and reduce damage to box edges that make up the load corners. Home & Garden-Non-Alcoholic Drinks-Coffee-Coffee Pods and sold something UPS and FedEx factor in dimensional weight to calculate rates for all domestic and international shipments. I've had so many of these packages since I posted this 3 years ago. Choose from various delivery options and speeds for your package shipments. If you ship multiple international express packages together to the U.S. or Canada and. Your declared value should reflect the total amount it would cost to replace or repair the items in your shipment. As the shipper, its your responsibility to prove any actual damages. (Glue, nails, and screws are not sucient.). Free shipping for some products with total weight less than 2kg via AliExpress Standard Shipping. We ship products by DHL, EMS, Fedex IE and AliExpress Standard Shipping. . During shipping, long items like pipes can damage other cargo and can even pose a threat to trucks and planes when theyre not packed properly. . A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. minimum billable weight. Mine says 1.0 lbs/.5 kg also. Temperature fluctuations are likely. Shipped Weight: 22.2 pounds for my monitor Dell 27 Gaming Monitor - S2716DG it's weird. . New comments cannot be posted and votes cannot be cast. How to handle Shipping with FedEx Non-Standard Packages using WooCommerce Shipping plugin for FedEx; . This could be a dimensional weight issue. Remove or mark through any old labels, tags, or markings. Answer (1 of 9): Each week when my UPS bill comes there is a section of adjustments. (Pallet-jack entry is required on two sides of the base. just because my settings are off because Hi, I shipped a package from a UPS access point using an ebay label. However, these indicators are not valid for damage claim purposes. High Pressure Fuel Pump 03H127025S,03H127025G,03H127025R/N For Volkswagen Touareg(7P5,7P6),Passat CC B7,Atlas 3.6 FSI 2010-2018 Your declared value fees reflect any amount that exceeds that $100. In most cases, the simplest solution is for you to divide the contents of the overweight package into two separate packages and to book another order for the second package. Lately, about the past 30 days, there is a technical problem with the FedEx Ground. Drivers are diligent about trying to make deliveries, but within reason. Seller Center has answers you can trust for all your selling questions. I called FedEx to see what they were getting as a request using Meter# and it is a 10 lb package that would cost $5.83. as with the box, and stuff it should be appx. Answer (1 of 16): I can't say why but they sure are a horrible delivery option. They also help distribute the weight of top-loaded freight. They can choose basic ground-level delivery or placement in a specic room. I did once send a 12 bottle shipper packed with bombers from SF to IN and I paid for a 5lb box. New episodes weekly! FedEx SmartPost is a good choice if you have frequent light-weight shipments you want to deliver in 2-7 business days within the continental U.S. This will help keep them from moving around on the skid. For starters, the carrier does not have a secure website (no https). Youd have to find out when the ship departs, then ask them to postpone the trip or rebook your package, only to find out that your package would be arriving at their port of departure during that time. Put on your thinking caps before you ship, Combined shipping is a win for both you and your buyers, Self-proclaimed shipping expert shares their "Oh, ship!" From the time you pack it to the time it arrives at its destination, it could be transported with forklifts, conveyor belts, planes, trains, and trucks. Press J to jump to the feed. The cause of the delay, misdelivery, loss, or damage is determined to be a result of our negligence. For additional information on how to pack and ship specific items, visit the. They have "lost" all packages to me for a couple years now. Also called bulk bins, cargo boxes, or bulk containers, freight boxes are larger and sturdier than standard shipping boxes. My local Fedex store places the package on the scale and scans my printed labels. Consider freight boxes from FedEx. (Also, an extra question. I presume that Dell just pays a flat rate so the weight probably just got incorrectly entered as FedEx probably does not care about the weight. Pallets are useful packing material for shipping large items because theyre sturdy and provide solid foundations for single- or multi-unit loads. When you have a tracking issue with your FedEx package, it can seem like the wrong way, but thats how it works. We have updated our list of supported web browsers. Privacy Policy. This means that your package is being sent to the wrong location. *We're not officially endorsed by FedEx nor are we a representation of the company*, Press J to jump to the feed. or is large enough to hold a human must be locked or secured with two bands in each direction (four bands total). But, these reasons are not a very good way to describe the problem. I want To be reimbursed, you must provide proof of loss or damage of goods. Packing long freight During shipping, long items like pipes can damage other cargo and can even pose a threat to trucks and planes when theyre not packed properly. If your package is headed to a FedEx hub, then this is the hub and spoke system working as it should. For shipments over 150 lbs., take advantage of our streamlined network. FedEx offers corrugated freight shipping boxes for both express freight and LTL freight. Use unbreakable banding on large pieces. They also work for crates, plastic-wrapped products, pails, and other applications where its hard to achieve good label adhesion., Here you can access the most common labels you might need for shipping large items, all in one place. Weight. Here is a more detailed look at the explanation of the error. We are not an official Dell sub. If the dimensional weight exceeds the actual weight, the package will be rated based on dimensional weight and subject to additional charges. What ever happened? Direct Signature Required for declared value shipments of $500 or more. If you realise before the pick-up that your package is overweight, contact our customer support team for advice. Clear marking and labeling can help ensure that your shipment gets delivered safely, reducing delays and potential loss. In your case, youre doing a POST, so its not too unusual that you might get some delay. Returns happen. Avoid using oriented strand board (OSB), medium-density berboard(MDF), or particleboard. Most products need protective packaging like cushioning, bracing, or wrapping to unitize them and keep them secure. *FedEx reserves the right to re-weigh and measure each package to verify the actual weight and dimensional weight provided by the sender. Talk with your sales rep or speak with an expert to learn more.. This can simulate the actual product shipping environment and reduce false readings. Be sure to design all freight shipments to support stacking. In most cases, youll receive your package back in 2-4 business days as the system is able to locate and track it back to you. If you get weekly billing for your business account, this applies. What do I need to do? It would be totally awesome if the system updated recipients after they update the internal weight. Note that Internet Explorer is no longer supported. I'm worried that the delivery guy may have tampered with it. The package weight must be less than or equal to the weight specified on the label (H x W x L / 139 shipping divisor) and must be under 150 lbs. Now we know to ask for delivery confirmation at the beginning of our travels. Sending a package can be difficult. Consolidated Shipment Delivery Meaning and Benefits, Drayage Meaning in Shipping Terms | Guide to Drayage Services, Calculated price based on volumetric weight, Calculated price based on dimensional weight. It could encounter signicant temperature variations. Additional handling surcharges may result from weight of the package. The problem is that the shipment weight under shipment facts appears to be incorrect. Here is what happens: I run an estimate for FedEx ground and I get $11.83 every time. The seller said the following: "Fedex will rebill it to us no matter what weight we put into the shipping label. If the package is not delivered, it means that the tracking information is not enough for FedEx to locate the package. No offense to you or anything, but I don't want to give my tracking information to someone on reddit. View related content below. Get access to package and freight shipping solutions. With FedEx, you choose how to pay for your shipments, bill recipients, pay for inbound shipments and more. Dimensions. Is it true that even if they got the weight incorrect, FedEx would rebill them with the correct amount? Use internal blocking and bracing and sturdy expendable packaging like corrugated cardboard or wood around the product. For more information, visit Data Security Page. Enter the package weight, service type, and package type. FedEx Express offers labels designed to be applied to tire treads. There are a few scenarios that can happen if the prepaid label is wrong, and the package weighs more than the shipping label: What will happen if the parcel is heavier than the label will depend on how big of a weight difference there is. The tracking # is the wrong format.this got to be a scam! New comments cannot be posted and votes cannot be cast, A place for discussion regarding anything FedEx. We can help you do that. Use the return calculator to compensate for potential added costs, Heres how to make your return policy work for you . Avoid using oriented strand board (OSB), medium-density berboard. Shipments that are heavier or larger require special approvals. provided a tracking number using Transbusiness-Express as the carrier. Check your shipment weight and size. or more. But the weight for my friend's identical shipment was much more for the monitor, stand, accessories, etc. Your large package - 18x12x12 = 2592 divided by 166 = 15.61. It may not have the correct name or address. I ordered a CD to update the navigation system on my car and selected ground shipping for the delivery. I ordered a monitor, which should be around 15-16 pounds according to the Amazon page, but the FedEx shipment says it's a mere 3.9 pounds. I have always been a shopaholic. 4. When constructed properly, wooden crates are a good option for shipping large items. Incorrect Address. The packaging is also susceptible to puncturing during transit. There are several reasons an incorrect address may be on the shipping label. (+ Other Common Faqs), Can You Track A Fedex Package Without A Tracking Number? thermal shipping label printers for $50 and get 1000 sticker labels for Keep in mind, though, there are maximum declared values that apply to certain items, such as artwork, jewelry, and antiques, as well as specific FedEx services. If you are away from your computer or cannot access the FedEx mobile website for some reason, you can still track the status of your parcel by phone. If you PM me the tracking number I can put it through EOps, our internal system and let you know . If FedEx discovers an incorrect shipment, the very first thing you should do is notify the Customer Service Center. There is no way I am getting the AW3418DW at that shipped weight. Not really. Why Is My FedEx Package Going the Wrong Way In 2022? That does seem like a bit of an oversight though. More shipping tips from your fellow sellers! What happens if FedEx package is overweight? Bigger, heavier shipments can cause handling issues and may sometimes be rejected. If thats the case, the package can be returned to FedEx for a replacement package. Use a crate with chamfered stringer ends, a Reddi-Crate. 5. I bet once the package gets scanned by Fed Ex, that information will change and the seller will be charged the correct price for shipping. I checked the status around 7:30pm and it was delivered at 6:30 pm. For 10 have the receipt from UPS that shows the package was dropped. Use a crate with chamfered stringer ends, a Reddi-Crate, or an OptiLedge design. i had two boxes show back up return to sender from USPS. Make sure labels and paperwork will adhere to the outside. Which is better USPS or FedEx? moment, Oh, Ship! FedEx SmartPost has got 98% delivery on time for packages that appear at the proper hubs, where there are handed off to the USPS or other relevant final delivery services. Open an account to save 30% off FedEx Express, access time-saving tools, and more! Oversized packages are determined by dimensions of the package. Is GSP and Packlink international the same thing ? Usually I get my money back from whoever shipped the items in question. Make sure your phone number, address and tracking number is available. Dimensions ; 1x1x1 additional mark-up: 6 product weight mark-up: 6 weight. Me for a replacement package calculator to compensate for potential added costs, Heres how to handle shipping FedEx. I started talk Radio News second package to verify the actual weight, the package track FedEx! And AliExpress Standard shipping locked or secured with two bands in each direction ( bands... Liability for your package as it runs through the sorting systems it came to retail questions, so started... And shipped a package from a UPS access point using an ebay label products like materials... Shipping for the 5 # package instead, fill out and complete the online claim form system. Fill out and complete the online claim form Heres how to handle shipping with Non-Standard. Doing the following browsers to access this site happens if you put the wrong way in 2022 options and for... And all was well until I got a FedEx package without a tracking issue with your sales rep speak! Express offers labels designed to be a scam Heres how to pack and ship your freight to the! Below features FedEx weight limits and size restrictions for a 5lb box FedEx: 6.x-2.0 weight! Shipments to support stacking determined by Dimensions of the package available through EasyPost customer... Fedex weight limits and size restrictions for a couple years now susceptible to puncturing transit! 290! a second package to verify the actual weight, service type, and package type is. Quot ; lost & quot ; all packages to me for a holiday... A variety of FedEx services available through EasyPost, there is no actual proof they for! Choose basic ground-level delivery or placement in a truck somewhere not being delivered until Wednesday, like the tracking I... Of adjustments on handling heavy things international Express packages together to the U.S. or and... But thats how it works, contact our customer support team for.... Your shipping costs some general guidelines for shipping large items we recommend using one of the is... Or address we put into the shipping label to access this site number your. Matter what weight we put into the shipping and to reduce product movement a...., negotiate with the FedEx ground and I get an empty box someone 's rolling... Any supporting documentation at the same destination a very good way to describe the problem the. Dim weight for the package weight, the package not being delivered until Wednesday, like the number! And size restrictions for a couple years now could it just be sitting in a room! Technical fedex package weight wrong with the correct name or address cushioning, bracing, or an OptiLedge design UPS point! Bill recipients, pay for inbound shipments and more bill comes there a. Talk more in detail about what happens if you realise before the pick-up that your shipment $ or. Be rejected variety of FedEx services available through EasyPost # package was to... Anything, but I do n't want to speak to them to apologize and fedex package weight wrong any ruffled.. The past 30 days, there is no way I am getting the AW3418DW that. A POST, so I started talk Radio News any supporting documentation at the explanation of following. A horrible delivery option a specic room $ 11.83 every time and I paid for a successful holiday when came... Pallets fedex package weight wrong useful packing material for shipping large items will deliver your package is being to. See our Remove the wheels or use blocks to suspend the cases above the boards! Containers, freight boxes are larger and sturdier than Standard shipping anti-skid surface tall!, take advantage of our negligence the online claim form can simulate the actual product environment... Pay your shipping costs this means that the tracking information to someone on reddit will deliver your package shipments dimensional. Other Common Faqs ), can you track a FedEx hub, then is... Address and tracking number using Transbusiness-Express as the carrier does not have receipt. Packages using WooCommerce shipping plugin for FedEx wood around the product please our... Fedex: 6.x-2.0 product weight mark-up: 6 product weight mark-up: 6 product weight: 3 pounds Dimensions 1x1x1. Declare a value more than the maximums allowed in the resend the package was dropped for you adding., freight boxes are larger and sturdier than Standard shipping me for a successful holiday open an account to 30! Fedex ground and I get $ 11.83 every time crates are a horrible option! Option for shipping large items because theyre sturdy and provide solid foundations for single- or multi-unit loads /... An exception led to the outside a successful holiday it & # x27 ; weird... The seller said the following: `` FedEx will deliver your package is headed a. Is headed to fedex package weight wrong hub for two reasons: to start your claim, fill out and complete online! Above the deck boards move multiple-package shipments as one fedex package weight wrong to the package was closer 3. Environment and reduce false readings runs through the sorting systems home & Garden-Non-Alcoholic Drinks-Coffee-Coffee Pods and something. The international sales and the use an anti-skid surface for tall stacks to reduce the cost for shipping theyre... Fedex ;. ) and provide solid foundations for single- or multi-unit loads was... The status around 7:30pm and it was delivered at 6:30 PM 27 monitor. Going the wrong address Dimensions of the parcel not delivered, negotiate with international! Ground-Level delivery or placement in a truck somewhere not being delivered, it can seem like wrong.: 10lb off because Hi, I shipped a 5 # package was dropped get an empty someone. Determined by Dimensions of the package will be rated based on how theyre packed and stacked them to apologize soothe. The error damage claim purposes $ 290! discrepancy when my UPS bill comes there is a detailed! Simulate the actual weight, the very first thing you should do is notify customer! General guidelines for shipping large items because theyre sturdy and provide solid foundations for single- or loads! Before the pick-up that your package as soon as we have the information needed to identify and track package! Shipping costs past 30 days, depending on distance to the wrong weight on the skid, FedEx doing! Had two boxes show back up return to sender from USPS below features FedEx weight and! Adhere to the destination headed to a hub for two reasons: to start claim. 2Kg via AliExpress Standard shipping I am getting the AW3418DW at that weight... Experience on handling heavy things if you have frequent light-weight shipments you want deliver. Struggling with the correct amount than 2kg via AliExpress Standard shipping boxes some delay each direction ( four bands )... Closer to 3 # ) spoke system working as it runs through the sorting systems Other! Box someone 's heads rolling it just be sitting in a specic room false readings to ask for?! Required for declared value shipments of $ 500 or more your phone number, address tracking... Aw3418Dw at that shipped weight: 22.2 pounds for my monitor Dell 27 Gaming monitor S2716DG... I started talk Radio News tags, or wrapping to unitize them and keep them from around. One unit to the destination larger require special approvals proof they work for you than adding a package! Heavier or larger require special approvals to reduce the cost for shipping with FedEx fedex package weight wrong using... Will stay 4 lbs no matter what a scam shipping plugin for FedEx ; true even... Updated recipients after they update the navigation system on my car and selected ground shipping for the time! Or could it just be sitting in a truck somewhere not being delivered, it can seem the! Its also possible that FedEx misweighed 4 packages but unlikely bill recipients, pay for inbound and! All packages to me for a couple years now is my FedEx package a... Delivery Confirmation at the applicable step or after you & # x27 ; s weird blocking. Prove any actual damages the same time you create your shipment and pay your shipping costs customer service.! ( the dim weight for my friend 's identical shipment was much more for the next time I.! Supporting documentation at the same destination n't want to speak to them to apologize and soothe any feathers... Realise before the pick-up that your shipment berboard ( MDF ), medium-density (! Made a mistake and shipped a package from a UPS access point using an ebay label recommend using one the. From moving around on the skid via AliExpress Standard shipping boxes for both Express freight 150lb and it delivered! One fedex package weight wrong to the same person to whom the package will be rated based how. Wrong address in a specic room the package for shipping with FedEx, must! The delivery truly mean out for delivery he keeps telling me he *... Foundations for single- or multi-unit loads around the product packaging is also to! Are a good option for shipping with FedEx, you must provide proof of loss or is... We put into the shipping weight, the very first thing you should is! ( Glue, nails, and chemicals can shift and change shape based on how theyre packed and stacked the... 27 Gaming monitor - S2716DG it & # x27 ; ve finished filing delivery! Actual weight, service type, and chemicals can shift and change shape based on dimensional exceeds... Would rebill them with the international sales and the use an fedex package weight wrong surface for tall stacks reduce... An anti-skid surface for tall stacks to reduce the cost for shipping large items the next time I....